At Mizaaj by Herbaline, protecting the personal information and privacy of our visitors and customers is a core organizational responsibility. When you interact with our online store, register an account, or complete a transaction, we collect personal data including your full name, physical delivery location, billing details, primary contact number, and email address. This information is gathered solely for legitimate commercial and operational purposes, such as processing payment receipts, coordinating with logistics partners, dispatching shipment status updates, answering customer inquiries, and improving your user experience on our website.
We implement robust physical, technical, and managerial safeguards to protect your data against unauthorized access, loss, theft, alteration, or disclosure. Herbaline strictly guarantees that your personal information will never be sold, leased, rented, or traded to third-party marketing companies under any circumstances. We only share necessary delivery details with trusted third-party courier companies and secure payment handling partners strictly to fulfill your order. From time to time, we may send promotional updates, product announcements, or hair care tips via SMS or email; however, you retain full ownership of your communication preferences and can opt out or unsubscribe at any time using the opt-out link provided or by contacting our customer service team.
Furthermore, our website uses standard browser cookies and analytical tracking technologies to collect anonymized browsing behavior, such as page views and visitor navigation routes. These cookies help us optimize our website performance, streamline checkout flows, and tailor relevant product recommendations without compromising your identity. You can adjust your web browser settings to block or delete cookies at any time, though doing so may limit certain functional features of our online store. Rest assured that all digital records and customer profiles stored in our databases are routinely monitored and maintained under strict data handling protocols.
